book a survey

Knowledge Centre

Here you will find our latest articles, suggestions and case studies on how insurance claims and repairs can be straightforward, and stress-free.

06 May 2021

Interview with Pendle Hill Properties

For the spring edition of INSURANCE MATTERS, Action Insurance Repair's quarterly newsletter, we interviewed Toby Burrows and Andrew Turner, owners of Pendle Hill Properties.

read more

06 May 2021

Mystery leak at the Medical Centre

2021 is off to a great start, and we don’t just mean because lockdown seems to be ending! Our team started working on our biggest, most ambitious repair project to date, and not even the covid restrictions could stop us. Our team of professionals has been tasked with repairing a medical centre in Leeds...

read more

02 March 2021

Winning duo - Graham and Darren Digger

When plumbers Graham and Darren Digger attended an emergency plumbing callout, they were expecting a run of the mill repair job. Upon noticing a leak through her kitchen ceiling, Jayne Poll, the property owner contacted the plumbers and explained that there was water trapped under the bathroom vinyl, and that she had only noticed it because of a damp patch on the landing carpet.

read more

02 March 2021

How are Insurance Brokers planning on improving their services in 2021?

Last December, we came across a very interesting article in the Insurance Times where award-winning insurance brokers Romero Insurance detailed how they’re changing their service propositions to meet the challenges of 2021. For them, this includes investing in a full-service claims department to help their clients when they need it most.

read more

30 January 2021

Don't let your empty property dampen your spirits

Property owners, landlords and tenants, need to be more diligent during the winter months when it comes to carrying out maintenance checks to their property to avoid damage from heavy rain, storms and cold snaps. But when a property is empty, how do you avoid major winter damage?

read more

01 December 2020

Interview with Ainsworth Lord Estates - Impact Damage Case Study

We interviewed Paul Ainsworth-Lord, co-founder and director of Ainsworth-Lord Estates, and asked him to share his experience of working with AIR. You can read all about this case study here.

read more

09 July 2020

Flash Floods in UK - Is this the new normal?

The Government has recognised flooding as one of the most serious threats facing the country, but why are flood risks in the UK rising?

read more

02 July 2020

Water Damage Cleanup: How To Dry Out A Flooded House

After the recent heavy rains and flash floods caused significant damage along the North West, many property owners may find themselves dealing with damp, soggy properties and furnishings.

read more

19 June 2020

Flash Floods - How to Clean and Repair Your Property Afterwards

Flash flooding in the North-West of England has left roads and shops submerged after heavy downpours struck the region.

read more

19 February 2020

Storm Ciara – Insurance Claim Tips

So, you’re unlucky enough to have suffered damage to your property from Storm Ciara. Hopefully, by now you’ve contacted your insurance company to make a claim and started the (long) conversation about what the next steps are and what you need to do to get your property back to normal.

read more

14 February 2020

Storm Dennis - Are You Prepared?

It shouldn't be quite as severe as its predecessor Storm Ciara, but Storm Dennis could still potentially do a lot of damage. Expected to hit the UK on Saturday and continue into Sunday, the latest storm will bring plenty of rainfall, as well as strong winds (up to 60mph at times). As a result, an Amber warning has been issued...

read more

25 July 2019

3 (And A Half!) Things Landlords Need to Know When Making a Claim

If you are a landlord, be it of a commercial or residential property, chances are that at some point you will need to make a claim on your insurance.

read more