When a property is flooded, it’s rarely as simple as calling up the insurance company to get the repairs taken care of.
Before any work can begin, the insurer first needs to accept liability. And for that to happen, you’ll need to get the damage properly assessed, gather quotes for the repair work, and present a complete picture of the loss in the required format, so they can assess whether your claim is valid.
It can be a lot to take on when your world is already upside down. Thankfully, we’re here to handle everything from damage assessment and quoting right through to project managing the repairs — all at absolutely no cost to you.
With our expert help, our team will help you secure a fair settlement and have your property restored to pre-incident condition in no time.
Within 48 hours of receiving your call, we’ll attend your property to thoroughly assess the full extent of the damage.
This is a vital step in the flood repair process, as foul or “black” water may have leaked into hidden areas, which will cause damp, mould or wood rot if not addressed properly at this early stage.
With the full extent of the damage verified by one of our trusted independent loss assessors, we’ll put together and present your case to the insurance company to make sure you get the fairest settlement for your flood repairs.
Flood water makes a property unsafe beyond just the surface level. Often containing sewage, bacteria, or dangerous chemicals, it can quickly create a toxic environment that’s harmful to your health.
With over a decade of experience in refurbishing flood-damaged properties, our team of experts will act quickly to complete the drying and strip-out work before restoring your property to a high standard.
Thanks to Jo and her team for an excellent service.The whole process was very efficient, great communication , everything completed on time, ho hassle. We are very happy with the results and we really appreciated your calm approach.
Juliet Cain
5-Star Google ReviewAfter a fire at home, Joanne and the team helped to fully restore our house. She was responsive to communication and resolved issues that popped up. This was a traumatic time for myself personally, and Joanne helped to ensure the process was smooth. Thanks for all your help.
Sarah Lang
5-Star Google ReviewJoanne took control of absolutely everything right from the start. 5 rooms needed work carrying out, and nothing was too much for her. An absolute pleasure to deal with, very well informed and excellent problem solver, I can not recommend Joanne and her team highly enough. Thank you so much Joanne.
Gavin Ellis
5-Star Google ReviewThank you Joanne and the team. I have used your services a few times and every time the service delivered has been exemplary. You take away the hassle of dealing with insurance companies making the repair process as smooth as possible. I would have no hesitation in recommending your services to anyone.
Mike Lister
5-Star Google ReviewWe had a flood from our upstairs bathroom that caused a lot of damage to our home. We didn’t know where to start! Joanne and her team made a awful situation much more manageable. The quality and standard of service from Joanne and her team were of a very high standard and we would recommend her company.
Lorna
5-Star Google ReviewWhen I walked through the door to find a waterfall coming through my lounge ceiling, it was one of the worst moments in my life. I was devastated. Joanne and team came to the rescue and saved me from 'imploding' with their professionalism and efficiency. I can't praise them enough.
Maureen Whittaker
5-Star Google ReviewWe’ll assess the damage, provide a reliable report and quote, and support you through every stage of the repair process, all at no cost to you. Contact us to arrange your free loss assessment today.