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Knowledge Centre

Here you will find our latest articles, suggestions and case studies on how insurance claims and repairs can be straightforward, and stress-free.

01 May 2024

NEW SERVICE LAUNCH: MOULD SURVEYS ARE LIVE!

Following recent training to gain qualifications with the PCA, the Action Insurance Repair Team is now carrying out professional independent Mould Surveys on residential and commercial properties.

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14 March 2024

New Service Launch: Mould Surveys in the Northwest of England

We are delighted to announce the launch of our new Mould Surveys service for residential, commercial and social housing properties – and we are taking appointments!

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04 December 2023

As the cost of living rises, so does the risk of frozen pipes...

A strange correlation, you may think; cost of living and frozen pipe claims but, as businesses and households continue to battle with the challenges of paying high utility bills, many are keeping their heating off for as long as possible.

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04 December 2023

Is the slow Insurance Claims Train starting to move?

We are finally progressing with some of the frozen and burst pipe repairs from December 22... But it doesn’t mean that insurance brokers are less busy, or that insurance companies are improving. We reflect on what might have caused this year’s property insurance claims backlog.

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04 December 2023

Case Study: Mrs Watkins

We are finally completing some of the frozen and burst pipe repairs from the cold snap in December 2022... and we revisit the Watkins family in Waterfoot, near Rossendale, who came home from a family holiday to extensive water damage from a frozen/burst pipe.

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04 December 2023

ACTION INSURANCE REPAIR: CURRENT JOB BOARD

From identifying, meeting and ‘herding’ suppliers to provide quotes and coordinating multiple trades, to managing the entire project from start to finish, keeping clients informed and liaising with them on kitchen and bathroom materials... We do it all, so you don’t have to.

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04 December 2023

Frozen and Burst pipes in a Blackpool B&B

An elegant but dated Victorian house previously run as a B&B in Blackpool suffered a frozen and burst pipe last December causing major water damage, whilst 92-year-old Mrs Greaves was in hospital.

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25 October 2023

Restoring a Historic Cottage Near Pendle Hill After Frozen Pipe Bursts

We have recently been awarded a contract to reinstate a charming cottage in the village of Newchurch-in-Pendle following frozen and then burst pipes back in December 2022. The property, originally two separate cottages merged into one, boasts walls as thick as two feet. But even these solid walls couldn’t withstand the wrath of frozen and split pipes.

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25 October 2023

Building Back Better After Flooding – Facing up to Extreme Weather by Increasing Community Resilience

Flooding across parts of the UK over the last few years has left many homeowners struggling to secure affordable flood insurance or facing astronomical premiums. Climate change-induced extreme weather events are leading to more frequent and severe floods, and with the upward trajectory firmly in place, incidents of flooding and other weather-related property damage will only increase.

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25 October 2023

Navigating Building Insurance Claims – Making an Impact on Our Clients

It’s inevitable that incidents will occur occasionally when you manage a lot of properties: a big leak, a storm, a flood etc. In situations like this, Ainsworth-Lord Estates advises landlord clients to make a claim on their buildings insurance.

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25 October 2023

Supporting Your Clients Through a Property Insurance Claim

Making a Property Insurance Claim is a rare occurrence for commercial or residential customers. Most of us pay into a premium for years, decades even, and never have to claim. So, when you’re unfortunate enough to have to dig out the paperwork and pick up the phone, it can be a minefield of red tape, jargon, and seemingly wasted time. That’s where we come in.

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25 October 2023

New Damp & Mould Surveys Launching in early 2024

In a significant stride towards ensuring safer and more habitable housing, we’re pleased to give you forward notice of Action Insurance Repair’s new Damp & Mould Surveying service, which will launch in early 2024.

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