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how we work

Your ‘one-stop’ insurance repair solution

Dealing with your claim and fixing the damage

Possibly one of the most inconvenient and stressful experiences to go through is the discovery of damage to your property through flood, storm, water, smoke or fire.

When disaster strikes within your home or commercial property, we understand that you just want the damage fixed, without the stress of:

  • Lengthy insurance claims
  • Liaising with different parties
  • Companies that do not serve your best interest
  • Shoddy repair work
  • Inadequate cash settlements

You don’t lift a finger. We do it for you.

We make property repair simple, by expertly managing the entire process for you.

You won’t have to go through the stressful process of dealing with multiple parties, or companies with a different agenda to yours. We do it for you.

Our skilled team will repair the damage to a high standard, whilst one of our independent loss assessors will work on your behalf, to make sure you get the settlement that you’re entitled to.

We’re in your corner, and we’ll take care of everything for you, keeping you in the loop, so you don’t have to eat into your valuable time, resource, or patience.

Call us and we’ll do it for you
24/7 helpline

01254 665333

Here’s how we’ll help

Assess the damage and introduce you to one of our independent loss assessor to prepare and present your claim to the insurance company.

Coordinate with the insurance company to make sure they have everything they need to approve your claim – for a realistic amount.

Send our team of experienced and skilled trades to repair the damage, so that your home feels like home again, or your business can resume normality.

Who we help

Are you a Homeowner?

Have you suffered loss or damage to your home and need support with the claim and repairs?

Insurance broker

Are you an insurance broker looking for assistance for your client?

Do you own a business?

And need to get back to Business as Usual in your commercial property – quickly and hassle-free?

Lettings Agent

As a lettings agent, do you want to provide additional services to your landlords?

Request a free survey

Do you need a building quote from a reputable company that specialises in insurance repairs?

Or why not take advantage of a free loss assessment from one of our independent loss assessor partners?

Complete the form below - our team is ready and on hand to help.

Here’s what our clients say about us

Action Insurance took away all the stress...

Action Insurance took away all the stress and pressure of having to deal with insurers and workmen. They ensure the client is kept well informed of everything going on and endeavour to keep within the timescales promised, with little disruption.

Sabeha Toorawa


Joanne and her team did all the work on my property when I had a fire which decimated the first floor. They were easy to deal with, completed the work in a timely manner and talked through all the options with me. I would definitely recommend them to anyone who has had a claim on their insurance.

Amanda Clark

I whole–heartedly recommend Joanne and her team at Action Insurance. Living in Portsmouth, as I do, and dealing with a property over 200 miles away could easily have been extremely stressful. Joanne, never more than a ‘phone call away, was organised, efficient and helpful. A job very well done!

Christine Stokes

We are landlords of a few properties and one had a fire. Luckily no one was hurt but we found ourselves in a situation we had no clue where to start. Our letting agent recommended Joanne and her company. She worked closely with a loss assessor and between them they made an extremely distressing time much easier to cope with.

She got all the quotes for the works needed and just got on with what needed to be done to bring the property back to its original state. She only contacted me if I needed to choose something like carpets, kitchen. I would have no qualms at recommending Joanne and her team. They are extremely professional and have done an amazing job. Thank you!

Janet Louise Fedden

Joanne was fantastic and managed everything from start to finish taking all the stress away from me.

Would highly recommend, great service.

Beth Howards

Atherton, Manchester

Very impressed with Action Insurance Repair. I just wanted everything sorting with minimal input from myself.
Joanne and her team took care of everything swiftly and smoothly even in the middle of a pandemic!!

Michael Calvert

A Landlord’s Perspective

I contacted Action Insurance Repair after discovering that there had been a fire to the flat that I rented out. To make matters even worse I was devastated to discover that the damage wasn’t covered by my insurance policy.

It was a very stressful situation, however contacting Joanne was the best thing I could have done. Joanne provided me with a competitive quote, and I just handed the keys over to her and she took care of everything for me. The work that her team completed was great, finished in a matter of weeks and it meant that I didn’t have to get involved.

I would definitely recommend AIR to any friends and family, in fact I already have to my partner who has used them to re-slate his roof.

Mrs Collinson, Colne

Thank you for all your help so far and good luck with the tender, we hope you win it

Joanne was responsible for renovation after a fire at our property.

She did a fantastic job in organising and overseeing all the work done by various tradesmen, ensuring all the finishing touches were carried out to an excellent standard.

I would recommend her services to anyone as not only are standards high but it removes all the stress in dealing with all the components of the project.

Pete Connelly

Very impressed with Action Insurance Repair.

Just wanted everything sorting with minimal input from myself. Joanne and her team took care of everything swiftly and smoothly even in the middle of a pandemic!!

Michael Calvert

Leyland, Preston