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client stories

before photos


The Challenge

Water had been leaking through the attic for several hours, which resulted in extensive damage to the bathroom, two bedrooms, the landing, stairwell, lounge, and kitchen-dining area. As insurance companies were receiving a high influx of similar calls around this time, the process was slower than usual - leaving Mrs. Watkins and thousands of other claimants playing a waiting game before they could restore normality.

How is Action Insurance Repair helping?

We were approached by the loss assessor involved in Mrs Watkins’ case to tender for the strip out work, which we won – and is currently in process.

Where we are now

The drying process is now complete and we have been invited to tender for the reinstatement work. The clients are keen for us to win this tender, as we have forged a good relationship with them and are familiar with their job and the family.

How happy is the client?

Although her home isn’t back to normal quite yet, Mrs Watkins is reassured by the advice and support that she’s received. She’s relieved the project is progressing and is looking forward to having her home back in tip top condition. She comments: 'Thank you for all your help so far and good luck with the tender, we hope you win it"

Ready to get back to normal too?

Call us now on our 24/7 helpline
01254 66533

Here’s what our clients say about us

Action Insurance took away all the stress...

Action Insurance took away all the stress and pressure of having to deal with insurers and workmen. They ensure the client is kept well informed of everything going on and endeavour to keep within the timescales promised, with little disruption.

Sabeha Toorawa


Joanne was fantastic and managed everything from start to finish taking all the stress away from me.

Would highly recommend, great service.

Beth Howards

Atherton, Manchester

Very impressed with Action Insurance Repair.

Just wanted everything sorting with minimal input from myself. Joanne and her team took care of everything swiftly and smoothly even in the middle of a pandemic!!

Michael Calvert

Leyland, Preston