Whether the damage is internal or external, our team will work hard to ensure your property is repaired to the highest standard, all at no cost to you.
Before a claim can be submitted, we first need to understand the full extent of the damage to your property. This way, we can make sure the total cost of your losses is known and accounted for from the very beginning and will be fully covered in your claim.
If your property has been the target of malicious damage, contact our team. Within 48 hours, we’ll arrange to visit your property to complete a thorough damage assessment and kick-start the claim and repair process.
Insurance claims are rarely straightforward, but whenever hurdles crop up, our team will be there to act on your behalf in constant pursuit of your best interests. Where necessary, we’ll introduce you to a trusted independent loss assessor, who will handle the entire claim on your behalf to secure a fair settlement.
And while we await a favourable settlement, we’ll also send in our team to complete any emergency works and ensure your property is safe and secured.
With the claim complete and your settlement achieved, we’ll plan out the programme of work and schedule your repairs, with a dedicated project manager assigned to ensure the project is completed on time and to a high standard.
Thanks to Jo and her team for an excellent service.The whole process was very efficient, great communication , everything completed on time, ho hassle. We are very happy with the results and we really appreciated your calm approach.
After a fire at home, Joanne and the team helped to fully restore our house. She was responsive to communication and resolved issues that popped up. This was a traumatic time for myself personally, and Joanne helped to ensure the process was smooth. Thanks for all your help.
Joanne took control of absolutely everything right from the start. 5 rooms needed work carrying out, and nothing was too much for her. An absolute pleasure to deal with, very well informed and excellent problem solver, I can not recommend Joanne and her team highly enough. Thank you so much Joanne.
Thank you Joanne and the team. I have used your services a few times and every time the service delivered has been exemplary. You take away the hassle of dealing with insurance companies making the repair process as smooth as possible. I would have no hesitation in recommending your services to anyone.
We had a flood from our upstairs bathroom that caused a lot of damage to our home. We didn’t know where to start! Joanne and her team made a awful situation much more manageable. The quality and standard of service from Joanne and her team were of a very high standard and we would recommend her company.
When I walked through the door to find a waterfall coming through my lounge ceiling, it was one of the worst moments in my life. I was devastated. Joanne and team came to the rescue and saved me from 'imploding' with their professionalism and efficiency. I can't praise them enough.
