--- title: Action Insurance Repair the Northwest Property Repairs Experts description: Restoring properties and supporting policyholders with their insurance claims since 2008. We make your property repairs our problem. Get in touch. image: https://www.actioninsurancerepair.co.uk/hubfs/Joanne/Joanne%20Ginty-2.webp --- [Skip to main content](https://www.actioninsurancerepair.co.uk/about-us#main-content) [![AIR-Logo-vector-trans](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/AIR-Logo-vector-trans.webp?width=170&height=120&name=AIR-Logo-vector-trans.webp) ![AIR-Logo-vector-trans](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/AIR-Logo-vector-trans.webp?width=170&height=120&name=AIR-Logo-vector-trans.webp)](https://www.actioninsurancerepair.co.uk?hsLang=en) - [About us](https://www.actioninsurancerepair.co.uk/about-us) - Show submenu for What we help with What we help with - [Flood damage repairs](https://www.actioninsurancerepair.co.uk/flood-repairs) - [Fire & smoke damage repairs](https://www.actioninsurancerepair.co.uk/smoke-fire) - [Water damage repairs](https://www.actioninsurancerepair.co.uk/water-damage-repairs) - [Storms damage repairs](https://www.actioninsurancerepair.co.uk/storm-damage-repairs) - [Impact & accidental damage repairs](https://www.actioninsurancerepair.co.uk/impact-accidental-damage-repairs) - [Malicious damage repairs](https://www.actioninsurancerepair.co.uk/malicious-damage-repairs) - Show submenu for Who we work with Who we work with - [Homeowners](https://www.actioninsurancerepair.co.uk/homeowners) - [Commercial property owners](https://www.actioninsurancerepair.co.uk/commercial-property) - [Letting agents](https://www.actioninsurancerepair.co.uk/letting-agents) - [Landlords](https://www.actioninsurancerepair.co.uk/landlords) - [Insurance brokers](https://www.actioninsurancerepair.co.uk/insurance-brokers) - [Leak detection companies](https://www.actioninsurancerepair.co.uk/leak-detection) - [Emergency plumbers](https://www.actioninsurancerepair.co.uk/emergency-plumbers) - [Client stories](https://www.actioninsurancerepair.co.uk/see-our-work-action-insurance-repair) - [Blog](https://www.actioninsurancerepair.co.uk/blog) - [Pricing](https://www.actioninsurancerepair.co.uk/pricing) Open main navigation Close main navigation - [About us](https://www.actioninsurancerepair.co.uk/about-us) - Show submenu for What we help with What we help with - What we help with - [Flood damage repairs](https://www.actioninsurancerepair.co.uk/flood-repairs) - [Fire & smoke damage repairs](https://www.actioninsurancerepair.co.uk/smoke-fire) - [Water damage repairs](https://www.actioninsurancerepair.co.uk/water-damage-repairs) - [Storms damage repairs](https://www.actioninsurancerepair.co.uk/storm-damage-repairs) - [Impact & accidental damage repairs](https://www.actioninsurancerepair.co.uk/impact-accidental-damage-repairs) - [Malicious damage repairs](https://www.actioninsurancerepair.co.uk/malicious-damage-repairs) - Show submenu for Who we work with Who we work with - Who we work with - [Homeowners](https://www.actioninsurancerepair.co.uk/homeowners) - [Commercial property owners](https://www.actioninsurancerepair.co.uk/commercial-property) - [Letting agents](https://www.actioninsurancerepair.co.uk/letting-agents) - [Landlords](https://www.actioninsurancerepair.co.uk/landlords) - [Insurance brokers](https://www.actioninsurancerepair.co.uk/insurance-brokers) - [Leak detection companies](https://www.actioninsurancerepair.co.uk/leak-detection) - [Emergency plumbers](https://www.actioninsurancerepair.co.uk/emergency-plumbers) - [Client stories](https://www.actioninsurancerepair.co.uk/see-our-work-action-insurance-repair) - [Blog](https://www.actioninsurancerepair.co.uk/blog) - [Pricing](https://www.actioninsurancerepair.co.uk/pricing) - [Get in touch](https://www.actioninsurancerepair.co.uk/contact) [Get in touch](https://www.actioninsurancerepair.co.uk/contact?hsLang=en) # Restoring properties and simplifying insurance claims since 2008. ##### We are a trusted, Northwest contractor specialising in the insurance repairs sector. Over the years, we’ve repaired hundreds of properties damaged by fire, flood, water leak, and natural disaster in Lancashire, Greater Manchester, and Merseyside. [Meet the team](https://www.actioninsurancerepair.co.uk/about-us#meet-the-team) [Message us on WhatsApp](https://wa.me/447508032671) ![Gas\_Safe\_Register.svg-267x300](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Certs/Gas_Safe_Register.svg-267x300.webp?width=50&height=56&name=Gas_Safe_Register.svg-267x300.webp) ![NICEIC-Logo-1](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Certs/NICEIC-Logo-1.webp?width=1191&height=595&name=NICEIC-Logo-1.webp) ![napit-logo-300x150](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Certs/napit-logo-300x150.webp?width=108&height=54&name=napit-logo-300x150.webp) ![HETAS-Registered-Installer](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Certs/HETAS-Registered-Installer.webp?width=108&height=50&name=HETAS-Registered-Installer.webp) ![\_IICRC-logo-air](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Certs/_IICRC-logo-air.webp?width=782&height=291&name=_IICRC-logo-air.webp) ![Constructionline-logo-2-1](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Certs/Constructionline-logo-2-1.webp?width=120&height=48&name=Constructionline-logo-2-1.webp) ![safe-trader-logo-1](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Certs/safe-trader-logo-1.webp?width=251&height=110&name=safe-trader-logo-1.webp) ![iosh-Logo-1](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Certs/iosh-Logo-1.webp?width=57&height=50&name=iosh-Logo-1.webp) ## At Action Insurance Repair, we believe in… ![family-moving-new-home](https://www.actioninsurancerepair.co.uk/hubfs/Stock%20images/family-moving-new-home.webp) ![happy-family-client-stories](https://www.actioninsurancerepair.co.uk/hubfs/happy-family-client-stories.webp) ![air-trades](https://www.actioninsurancerepair.co.uk/hubfs/Stock%20images/air-trades.webp) - Striving for accuracy - Fighting for fairness - Delivering quality ## At Action Insurance Repair, we believe in… ![family-moving-new-home](https://www.actioninsurancerepair.co.uk/hubfs/Stock%20images/family-moving-new-home.webp) ## Striving for accuracy A high level of accuracy is important at every stage of the repairs process to ensure:  a) the damage is fully assessed and accounted for at the earliest stage b) any additional work or variations are approved, so you're never left out of pocket c) the work is completed to a high standard Thankfully, accuracy and attention to detail are two skills we take great pride in. ## At Action Insurance Repair, we believe in… ![happy-family-client-stories](https://www.actioninsurancerepair.co.uk/hubfs/happy-family-client-stories.webp) ## Fighting for fairness Property repair claims aren’t always straightforward and insurers can often delay your payout, pushing back repairs and leaving you in limbo. When you enlist the help of our experts, you’ll be guided over every hurdle and coached through every query, because ultimately, we believe you deserve a fair settlement with as little stress and pushback as possible.  ## At Action Insurance Repair, we believe in… ![air-trades](https://www.actioninsurancerepair.co.uk/hubfs/Stock%20images/air-trades.webp) ## Delivering quality When it comes to repairing your property, cutting corners is never an option. Each of our talented tradespeople is dedicated to providing the highest standard of service, completing all repairs on time, within budget, and with a focus on quality. [Get in touch](https://www.actioninsurancerepair.co.uk/contact?hsLang=en) [Message us on WhatsApp](https://wa.me/447508032671) ![Joanne Ginty-6](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Joanne/Joanne%20Ginty-6.webp?width=1200&height=801&name=Joanne%20Ginty-6.webp) ### On your side, always. Unfortunately, we know that some insurers can make property claims difficult for their policyholders — we’ve seen it countless times over the years. But your insurance policy is in place for a reason - to protect you from losing out should the worst happen - and we’re here to make sure your insurer delivers on their promises. When disaster strikes and you need someone in your corner, we’re on hand to take the stress from your shoulders, restore your peace of mind, and support you in getting back to normal. [Book your free survey](https://www.actioninsurancerepair.co.uk/contact?hsLang=en) ## Meet the team. With a talented team of insurance repair specialists, independent loss assessors, plasterers, plumbers, roofers, joiners, kitchen fitters, electricians, carpenters, decorators, and a whole host of expert tradespeople, no job is too big or complicated for us. ###### Founder and Director # Meet Joanne. Our founder and director, Joanne has been living and breathing insurance repairs and property reinstatement for over twenty years.  She’s personally involved in each and every project we take on to make sure the repairs are completed to spec and the service you receive is outstanding. ![Joanne Ginty-11-1](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Joanne/Joanne%20Ginty-11-1.webp?width=300&height=306&name=Joanne%20Ginty-11-1.webp) ![Lesley Gaffing-1](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Profiles/Lesley%20Gaffing-1.webp?width=300&height=338&name=Lesley%20Gaffing-1.webp) ###### Finance and Accounts # Meet Lesley. Lesley looks after all of our accounts; pays the invoices, files our returns, and makes sure we’re always up to date with all of our legal requirements and any important industry changes relevant to the business. ###### Project Coordinator # Meet David. David is a highly skilled joiner with extensive experience in both commercial and domestic construction. Before joining our team, he successfully ran his own building company, managing large-scale contracts across a range of sectors. At AIR, David plays a key role in surveying, pricing quotes and tenders, overseeing project coordination, ordering materials, and ensuring quality control. His practical knowledge and attention to detail help keep our projects running smoothly and efficiently. ![david-gaffing-air-1](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/david-gaffing-air-1.webp?width=220&height=392&name=david-gaffing-air-1.webp) ![Lolli-profile](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Profiles/Lolli-profile.webp?width=300&height=375&name=Lolli-profile.webp) ###### Marketing and Communications # Meet Lolli. Lolli takes care of all of our marketing and communications, managing our website and reaching out to new clients and partners who might benefit from our services, so we can continue to support homeowners in their hour of need. ## Ready to bring in the Northwest property repair experts? Whether it’s a commercial or residential premises that’s been damaged, we’re here to help you recover. Get in touch with our team today to learn more about how we can support you in making your property safe again. [Get in touch](https://www.actioninsurancerepair.co.uk/contact?hsLang=en) ## Here’s what our clients say about us Thanks to Jo and her team for an excellent service.The whole process was very efficient, great communication , everything completed on time, ho hassle. We are very happy with the results and we really appreciated your calm approach. ![Google-reviews-5-star-2](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Google-reviews-5-star-2.png?width=100&height=25&name=Google-reviews-5-star-2.png) ![Juliet-cain](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Juliet-cain.png?width=55&height=55&name=Juliet-cain.png) Juliet Cain 5-Star Google Review After a fire at home, Joanne and the team helped to fully restore our house. She was responsive to communication and resolved issues that popped up. This was a traumatic time for myself personally, and Joanne helped to ensure the process was smooth. Thanks for all your help. ![Google-reviews-5-star-2](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Google-reviews-5-star-2.png?width=100&height=25&name=Google-reviews-5-star-2.png) ![Sarah-Lang](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Sarah-Lang.png?width=55&height=55&name=Sarah-Lang.png) Sarah Lang 5-Star Google Review Joanne took control of absolutely everything right from the start. 5 rooms needed work carrying out, and nothing was too much for her. An absolute pleasure to deal with, very well informed and excellent prblem solver, I can not recommend Joanne and her team highly enough. Thank you so much Joanne. ![Google-reviews-5-star-2](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Google-reviews-5-star-2.png?width=100&height=25&name=Google-reviews-5-star-2.png) ![Gavin-ellis](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Gavin-ellis.png?width=55&height=55&name=Gavin-ellis.png) Gavin Ellis 5-Star Google Review Thank you Joanne and the team. I have used your services a few times and every time the service delivered has been exemplary. You take away the hassle of dealing with insurance companies making the repair process as smooth as possible. I would have no hesitation in recommending your services to anyone. ![Google-reviews-5-star-2](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Google-reviews-5-star-2.png?width=100&height=25&name=Google-reviews-5-star-2.png) ![Mike-lister](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Mike-lister.png?width=55&height=55&name=Mike-lister.png) Mike Lister 5-Star Google Review We had a flood from our upstairs bathroom that caused a lot of damage to our home. We didn’t know where to start! Joanne and her team made a awful situation much more manageable. The quality and standard of service from Joanne and her team were of a very high standard and we would recommend her company. ![Google-reviews-5-star-2](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Google-reviews-5-star-2.png?width=100&height=25&name=Google-reviews-5-star-2.png) ![Lorna](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Lorna.png?width=55&height=55&name=Lorna.png) Lorna 5-Star Google Review When I walked through the door to find a waterfall coming through my lounge ceiling, it was one of the worst moments in my life. I was devastated. Joanne and team came to the rescue and saved me from 'imploding' with their professionalism and efficiency. I can't praise them enough. ![Google-reviews-5-star-2](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Google-reviews-5-star-2.png?width=100&height=25&name=Google-reviews-5-star-2.png) ![Maureen-whittaker](https://www.actioninsurancerepair.co.uk/hs-fs/hubfs/Maureen-whittaker.png?width=55&height=55&name=Maureen-whittaker.png) Maureen Whittaker 5-Star Google Review ## Need our help? Get a free loss assessment, a reliable building quote, and expert guidance through every stage of the repairs process. Contact our team today. [Client stories](https://www.actioninsurancerepair.co.uk/see-our-work-action-insurance-repair?hsLang=en) [Call in the experts](https://www.actioninsurancerepair.co.uk/contact?hsLang=en) ![action-insurance-repair-logo-favicon](https://www.actioninsurancerepair.co.uk/hubfs/action-insurance-repair-logo-favicon.webp) - - - - - [Client stories](https://www.actioninsurancerepair.co.uk/see-our-work-action-insurance-repair) - [About us](https://www.actioninsurancerepair.co.uk/about-us) - [Blog](https://www.actioninsurancerepair.co.uk/blog) - [Pricing](https://www.actioninsurancerepair.co.uk/pricing) - [Contact us](https://www.actioninsurancerepair.co.uk/contact) - What we help with - [Flood repairs](https://www.actioninsurancerepair.co.uk/flood-repairs) - [Fire & smoke repairs](https://www.actioninsurancerepair.co.uk/smoke-fire) - [Water damage repairs](https://www.actioninsurancerepair.co.uk/water-damage-repairs) - [Storms damage repairs](https://www.actioninsurancerepair.co.uk/storm-damage-repairs) - [Impact & accidental damage repairs](https://www.actioninsurancerepair.co.uk/impact-accidental-damage-repairs) - [Malicious damage repairs](https://www.actioninsurancerepair.co.uk/malicious-damage-repairs) - Who we work with - [Homeowners](https://www.actioninsurancerepair.co.uk/homeowners) - [Commercial property owners](https://www.actioninsurancerepair.co.uk/commercial-property) - [Letting agents](https://www.actioninsurancerepair.co.uk/letting-agents) - [Landlords](https://www.actioninsurancerepair.co.uk/landlords) - [Insurance brokers](https://www.actioninsurancerepair.co.uk/insurance-brokers) - [Leak detection companies](https://www.actioninsurancerepair.co.uk/leak-detection) - [Emergency plumbers](https://www.actioninsurancerepair.co.uk/emergency-plumbers) ©2026 Action Insurance Repair. 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