Even a small, contained fire can cause enough smoke damage to make your home or business uninhabitable. And the last thing you need at an already stressful time is the additional stress of dealing with an insurance claim, and organising your own property repairs.
Insurance claims are rarely straightforward — especially where the damage to the property is extensive. In our 17+ years in business, we’ve learned that insurers will often throw spanners in the works to avoid making a full pay-out on a claim.
But that’s why we exist. As experts in the field, we’ve helped hundreds of commercial and residential property owners secure a fair settlement and get back on their feet. And we’ll do the same for you.
As insurance repair specialists, we’re here to help you to navigate the whole repair process, from gathering the information you need to start your fire damage claim, right through to completing the restoration work itself, so you can get back to normal as soon as possible.
Whether it's smoke damage to your walls and floors, burnt out rooms, shattered glass, or the loss of sentimental items, it’s key to have the damage thoroughly assessed to make sure the true cost is covered in your claim.
When you contact our team for support, we’ll arrange to visit your property within 48 hours to complete an accurate fire damage assessment — the first step in ensuring your property isn’t structurally unsafe or a hazard to health.
With an accurate picture of the full extent of the damage, we'll provide a quotation to present to your insurance company that covers all the necessary work, so you're not left out of pocket later down the line.
Or, where necessary, we’ll enlist the help of one of our trusted independent loss assessors, who will deal with the entire claim on your behalf and work hard to ensure you receive a fair settlement.
Our aim is to help you get back on track and recover from the fire at your property with as little hassle and time wasted as possible.
With an expert team of tradespeople, including plasterers, electricians, carpenters, decorators, and fire technicians, we'll work hard to ensure your property is made safe again, restoring it to pre-incident condition (or better!).
Thanks to Jo and her team for an excellent service.The whole process was very efficient, great communication , everything completed on time, ho hassle. We are very happy with the results and we really appreciated your calm approach.
Juliet Cain
5-Star Google ReviewAfter a fire at home, Joanne and the team helped to fully restore our house. She was responsive to communication and resolved issues that popped up. This was a traumatic time for myself personally, and Joanne helped to ensure the process was smooth. Thanks for all your help.
Sarah Lang
5-Star Google ReviewJoanne took control of absolutely everything right from the start. 5 rooms needed work carrying out, and nothing was too much for her. An absolute pleasure to deal with, very well informed and excellent problem solver, I can not recommend Joanne and her team highly enough. Thank you so much Joanne.
Gavin Ellis
5-Star Google ReviewThank you Joanne and the team. I have used your services a few times and every time the service delivered has been exemplary. You take away the hassle of dealing with insurance companies making the repair process as smooth as possible. I would have no hesitation in recommending your services to anyone.
Mike Lister
5-Star Google ReviewWe had a flood from our upstairs bathroom that caused a lot of damage to our home. We didn’t know where to start! Joanne and her team made a awful situation much more manageable. The quality and standard of service from Joanne and her team were of a very high standard and we would recommend her company.
Lorna
5-Star Google ReviewWhen I walked through the door to find a waterfall coming through my lounge ceiling, it was one of the worst moments in my life. I was devastated. Joanne and team came to the rescue and saved me from 'imploding' with their professionalism and efficiency. I can't praise them enough.
Maureen Whittaker
5-Star Google ReviewWe’re always on your side. If you’ve suffered a fire at your property, we’re here to support you through every step, from initial assessment through to full reinstatement, so you can get back on track. Need our help?