How We Work

Action Insurance Repair operate a network of insurance approved specialists; a qualified and experienced team of professionals which includes Project Managers, Loss Assessors, Chartered Surveyors, Fire & Flood Technicians, all at hand to work on your behalf to protect your interests and get your insurance claim settled.

Your dedicated Project Manager will oversee and coordinate the various skilled contractors from our reliable approved network to undertake a range of work to get your property repaired speedily and efficiently.

Our quality specialist vetted, reliable contractor teams include flooring suppliers, furniture restorers, building trades and many other contractors, who will work together under the direction of your dedicated Project Manager to get your property repaired speedily and efficiently

We help to relieve the financial pressures because, when you use AIR, you don’t need to worry about organising, managing and paying individual contractors once they have finished their aspect of the work – then waiting weeks for your insurance company to reimburse you.

Our Four Step Process will see you on your way to a hassle-free resolution of your complete Insurance Repair procedure;

book your FREE survey

Take the first step and get in touch! Use the link above and complete our simple form to tell us about your situation; one of our surveyors will get back to you to discuss things in detail and start the process. Or if you prefer, give us a call!

we assess the damage

One of our surveyors will visit your property to determine the details of the incident and do an in-depth assessment of the damage, including arranging any emergency or temporary repairs should these be required.

At this stage, if we feel that you would benefit from the services of a Loss Assessor we can introduce one to you. A thorough survey by an experienced Assessor or other professional will ensure that a detailed repair schedule will be prepared for the necessary reinstatement work.

Should additional unforeseen work be uncovered once work has begun, you can be assured that our Loss Assessor will take care of this on your behalf, reverting to your insurance company for approval, taking away the burden and stress from you.

we obtain authorisation to start work

Dealing with an insurance company can be a difficult and stressful process for anyone who is not used to their operating ways. We are proud of our experience and reputation within the insurance property repair sector, a factor which ensures that you will receive the smoothest passage throughout your insurance claim when you use AIR.

We understand just what is required to prepare a trouble-free property insurance repair claim and our process ensures that your claim is accurately and professionally presented from the start, from the initial thorough assessment to preparing reports and quotations and handling every aspect of your dealings with your insurance provider – right through to obtaining authorisation for the reinstatement works.

we repair your property

AIR handle the complete property repair process for you, appointing a dedicated Project Manager who will bring together the required specialists from our network of approved contractors; coordinating, liaising and managing every aspect of reinstating your property.

Our services cover every aspect of your insurance repair work from arranging the initial emergency and temporary repairs which will ensure your property is safe and secure to providing professional cleaning and specialist restoration works and all the required building services to reinstate your property to its original condition.

We have a flexible way of working, taking the time to understand your individual needs and always going the extra mile to deliver an efficient, personal service; even helping with the finishing touches such as choosing wallpaper, tiles and flooring finishes! Quite simply, we remove the hassle from the property insurance repair process, arranging and managing the entire process for you and letting you focus on getting your life or business back on track.