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CASE STUDY: LANDLORD, AMANDA CLARK
01 May 2024

Portfolio Landlord referral. Consumer Unit Fire Damage Repairs in Oswaldtwistle.

REFERRAL: Direct from Landlord

PROJECT VALUE: £83,000

We were contacted directly by this portfolio landlord for whom we have carried out work in the past, as she knew we would get the job done smoothly and properly.

Background:

• New tenants had just moved into her 2-up 2-down terraced property, when the consumer unit under the stairs caught on fire, causing substantial damage throughout the downstairs of the property.

• The existing electrical installation was covered by all necessary certification and no evidence of tampering or faults was found by the fire brigade.

Our approach:

• We introduced one of the independent loss assessors we work with, which was lucky as the property was considered 45% underinsured by the insurance company’s loss adjuster...

• The loss assessor brought in a RICS chartered surveyor who challenged this amount, and the assessor negotiated a lower level of 31% under-insurance – he was worth his weight in gold on this occasion!

What we did:

The schedule of work consisted of:

• Hacking plaster off the ceiling and walls in the kitchen

• A full re-wire

• Re-plastering kitchen plus replacement kitchen

• Replacement of skirting boards, doors, casings, architraves

• Installation of new windows throughout and back door

• New bathroom suite with new tiling

• Full redecoration and new floor coverings

A few words from Landlord Client, Amanda Clark...

“This is the second time that I’ve used AIR and I have to say that the service they provide is excellent.

It’s so stressful when one of your properties suffers from a fire, the damage was extensive and it’s always a worry that the insurance company will try to find a way to wriggle out of settling the claim!

To know that I had a team of experienced professionals working on my behalf to make sure I didn’t end up caught short was a god-send and the fact that all the repairs are dealt to a high standard, and I don’t even have to lift a finger is a massive benefit!

I hope this never happens again to any of my properties, but it is a relief to know that if anything ever did, at least I can rely on AIR to take care of it for me. “

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