About us

Action Insurance Repair provides a complete property insurance repair service to private and commercial clients throughout North West England.

Working closely with our panel of FCA approved Loss Assessors, industry professionals and our own network of quality assured approved contractors, we manage every aspect of your insurance repair, from initial loss assessment and insurance claim to restoring your property to its original state.

Established in 2008 by Joanne Ginty, the business is built on many years of experience and knowledge of the insurance repair sector, and we understand that every client has different needs, with our services tailored to meet the needs of each individual case.

Ours is a specialist insurance repair service based on a sound knowledge of the insurance sector with an ability to get things right first time; something which really sets us apart from the rest. Reliable and flexible, we deliver a very personal service and always go the extra mile – even down to helping you select the finishing touches to the work!

Our fully managed property insurance claim repair services can take away the stress and hassle from your claim process, leaving you free to concentrate on getting your life or business back together.

book your FREE survey

Take the first step and get in touch! Use the link above and complete our simple form to tell us about your situation; one of our surveyors will get back to you to discuss things in detail and start the process. Or if you prefer, give us a call!

we assess the damage

One of our surveyors will visit your property to determine the details of the incident and do an in-depth assessment of the damage, including arranging any emergency or temporary repairs should these be required.

At this stage, if we feel that you would benefit from the services of a Loss Assessor we can introduce one to you. A thorough survey by an experienced Assessor or other professional will ensure that a detailed repair schedule will be prepared for the necessary reinstatement work.

Should additional unforeseen work be uncovered once work has begun, you can be assured that our Loss Assessor will take care of this on your behalf, reverting to your insurance company for approval, taking away the burden and stress from you.

we obtain authorisation to start work

Dealing with an insurance company can be a difficult and stressful process for anyone who is not used to their operating ways. We are proud of our experience and reputation within the insurance property repair sector, a factor which ensures that you will receive the smoothest passage throughout your insurance claim when you use AIR.

We understand just what is required to prepare a trouble-free property insurance repair claim and our process ensures that your claim is accurately and professionally presented from the start, from the initial thorough assessment to preparing reports and quotations and handling every aspect of your dealings with your insurance provider – right through to obtaining authorisation for the reinstatement works.

we repair your property

AIR handle the complete property repair process for you, appointing a dedicated Project Manager who will bring together the required specialists from our network of approved contractors; coordinating, liaising and managing every aspect of reinstating your property.

Our services cover every aspect of your insurance repair work from arranging the initial emergency and temporary repairs which will ensure your property is safe and secure to providing professional cleaning and specialist restoration works and all the required building services to reinstate your property to its original condition.

We have a flexible way of working, taking the time to understand your individual needs and always going the extra mile to deliver an efficient, personal service; even helping with the finishing touches such as choosing wallpaper, tiles and flooring finishes! Quite simply, we remove the hassle from the property insurance repair process, arranging and managing the entire process for you and letting you focus on getting your life or business back on track.